Synapserve FlowWorkflow automation

Automate the work between your tools, without code.

Flow is a visual builder for workflows that span Synapserve products and the tools you already use. Add AI steps that read, classify and draft, and human approvals where they matter, then watch every run.

Early access open in India, the GCC, the UK and Ireland, Europe and the US

Illustrative preview with sample data.

The problems Flow is built to solve

People act as the integration

Staff copy data from one system to another all day, and mistakes creep in.

Automation needs a developer

Every small workflow becomes an IT ticket that waits weeks for attention.

AI without guardrails

Teams want to use AI in processes but can't control what it does or see what happened.

What Flow does

Visual builder

Triggers, conditions, loops and actions arranged on a canvas anyone on the team can read.

AI steps

Steps that summarise, classify, extract data from documents or draft replies, with the output shown at every run.

Human approvals

Pause any workflow for a person to approve, by email, Slack, Teams or inside Synapserve.

Connectors

Planned connectors for Dynamics 365, Business Central, Shopify, Slack, Google Workspace, Microsoft 365 and Tally, plus webhooks and APIs.

Run history

Every run recorded with inputs, outputs and timing, so you can see exactly what happened and why.

Error alerts

Failures are caught, retried where safe, and reported to the right person with the details needed to fix them.

How it works

From sign-up to everyday use in four steps. During early access our team helps you with each of them.

  1. Pick a trigger

    Start from an event, such as a new applicant, a won deal, a form submission or a schedule.

  2. Add steps

    Drag in actions, conditions, AI steps and approvals, or start from a template.

  3. Test safely

    Run the workflow on sample data and see each step's output before it goes live.

  4. Switch it on

    Turn it on and follow every run in the history, with alerts if anything fails.

Who it's for

Operations teams

Teams who know the process best and want to automate it themselves.

IT teams

IT teams who want business users to automate safely, with governance and logs.

Companies with many tools

Businesses running ERP, CRM, e-commerce and messaging tools that don't talk to each other.

Even better with the rest of Synapserve

Every Synapserve product reads from the same people, customers, projects and ledgers. Flow works on its own, and connects to these when you add them.

Early access, not a price list

Flow is in early access. We are working closely with a small group of companies and setting pricing together with them, so there are no public plans yet. Tell us about your team and we'll share the early access terms.

Request early access
Hands-on onboarding
Our team sets Flow up with you and moves your existing data across.
A direct line to the product team
Your feedback goes straight to the people building Flow.
Your data stays yours
It is kept apart from every other customer's data and never used to train shared AI models.

Questions about Flow

Do we need developers to use Flow?

No. Most workflows are built visually. Developers can still use webhooks and APIs for advanced cases, and our integration team can build complex flows for you.

Can we control what the AI steps do?

Yes. Each AI step has a defined task and output, every run is logged, and you can require a person to approve the result before the workflow continues.

Is Flow available now?

Flow is in early access. We are onboarding a small number of companies at a time so each one gets proper attention. Request early access and we will reply within one working day.

How much does Flow cost?

We are setting pricing together with our early access customers, so there is no public price list yet. Tell us about your team and we will share the early access terms with you directly.

Can we use Flow without the other Synapserve products?

Yes. Flow works on its own. If you add other Synapserve products later, they share the same data, so each one starts with context instead of a blank screen.

Where is our data stored, and is it used to train AI?

Your data is kept apart from every other customer's and is never used to train shared AI models. If it must stay in a particular country or region, such as India, the EU or the United States, tell us and we will confirm what we can offer before you sign up.

Try Flow early.

Tell us about your team and what you want Flow to fix. We reply within one working day.

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